Calendar of Events Seminar - Creating a Customer-Centered Culture or, How to Throw a Fish! 10/6 8:00 - 11:00 am Chamber of Commerce Meeting Room
Creating a Customer-Centered Culture or, How
to Throw a Fish! Ever heard of
the Pike Place Fish Market in Seattle, Washington? This session will teach you
their philosophy on how to energize your employees in order to provide
excellent customer service. The results? Repeat customers, positive
word-of-mouth, enthusiastic and empowered employees, and improved net profits.
Our workshop leader, Debbie Zang, Director of Operations, with ECIM, will
engage, entertain, and inspire you to rethink what excellence means to those we
serve and how to deliver it for measurable results. Learn the vital aspects of customer service
while keeping your employees excited about your business and the services they
provide. And, learn how to throw a fish
to make a difference in your employees and customers lives! RSVP: Please RSVP by 12:00 pm, Tuesday, Oct. 5 Where: 316 S. Front Street in the meeting
room
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